What We Teach
The Five Star philosophy is to deliver the best chiropractic care possible in large practices, using procedures that are fun for everyone, while being highly profitable. Just imagine a busy upbeat practice, full of happy patients who are getting excellent care from a well trained doctor and staff that enjoy working as a team. It's the practice you would seek out for your personal chiropractic care.
Q. Why "large" practices?
A. There is a crying need for chiropractic care and large practices meet that need better simply by helping more people. In my experience they also deliver the best chiropractic care. Large practices are built by getting the chiropractic story to the community, delivering excellent service and staying in a patient valued relationship with the people we care for.
Q. What do you mean by "fun" procedures?
A. A busy chiropractic practice with a well-trained staff and involved patients is a fun place to be, but it seldom happens by accident. Five Star has developed marketing, business and patient care procedures that are effective, efficient and enjoyable. It's just a better way to practice.
Q. What do you consider a "highly profitable" practice?
A. A highly profitable practice is one where a doctor charges a reasonable price for a wonderful service while keeping the overhead under control. That can mean a profit margin of 60% to 80%! The doctor who learns to be a good patient educator and staff manager can help several times the patient volume he once did, with less "work" than in a smaller practice. In busier, well-run practices, patient satisfaction increases along with the profit.
Five Star Seminars
You will find inspiration, motivation, plus nuts and bolts procedures demonstrated so you can apply what you learn. A Five Star seminar is a great learning environment! For more information on the seminar topics content select
Dig Deeper on Five Star Seminars.
Five Star Fast Tracks
These are special private, one-on-one, learning sessions with your Five Star coach. Many of our top clients say their Fast Track produced the greatest result in the shortest time. For more information on Fast Tracks select
Dig Deeper on Five Star Fast Track.
Personal Coaching Anytime, Anywhere
On regular intervals your Five Star consultant will call you for encouraging brainstorm sessions and make sure you are experiencing the growth you desire.
The real magic of Five Star is the individual support of personal coaching. An extremely qualified consultant/coach who knows you, takes responsibility with you for your success. You can pick up a telephone and get personal attention right away. For more information on Five Star Coaching select
Dig Deeper on Five Star Coaching.
Staff Training
"I have the best staff in all of chiropractic!"
A great support team is not an accident. It takes proper training in the proper procedures. Five Star seminars include a full program of C.A. training with C.A. assistance and support available during the week by phone.
Joy Abrath, C.A., has been with Five Star for 15 years teaching C.A.s all over the country how to support their doctors to their NEXT LEVEL. She is a great Five Star instructor and can be reached at (206) 464-4250.
"I have what I consider the best staff in chiropractic and I have what I consider the best associates in chiropractic. The more we apply the Five Star Practice Manual, the better we get, and more importantly, the better our patients’ care is."
Dr. Andrew Harding, Kansas City, KS
Associates
Five Star offers special help with finding, hiring, training, leading and keeping high quality associate doctors. As a Five Star client, the associate training you wished was available when you first graduated is available to your associates. Important: Associates may attend Five Star seminars at no additional charge. *
"The Best Associates In Chiropractic"
"I met Dr. Noel Lloyd in 1996 at a Parker Seminar. At that time I was seeing approximately 250 to 275 patients a week. My concern was to continue to build my practice, but reduce my stress. Noel explained his Million Dollar Associate Program, which I attended that fall."
"I can’t tell you how that seminar has helped me. Each and every thing that he said in that seminar, all “twelve hours worth,” I have experienced. Thank God, I can reflect back to the tapes and use his guidance on how to handle each and every situation that arises in hiring, training and eventually firing associates until I get the right ones. Now my clinic sees routinely between 450 and 530 patients a week and we are about to explode into the 700’s."
"I have what I consider the best staff in chiropractic and I have what I consider the best associates in chiropractic. The more we apply the Five Star Practice Manual, the better we get, and more importantly, the better our patients’ care is."
"We now see more people, have less stress and have more fun than I had when I was seeing half as many patients. I can only thank Noel and Five Star Management for giving me the practice of my dreams. Because I achieve my goals, I find I am free to continue to dream for more and better things. I now work two full days and three half days a week. I have taken four weeks’ vacation and still we are going to produce over 1.2 million this year."
"My wife and family thank you, Noel Lloyd, for the freedom. My staff and I thank Five Star for the procedures to make our dreams come true."
Dr. Andrew L. Harding, Kansas City, KS
*Associates must be true employees with primary responsibility in the office you practice in.
What We Teach
Are you the type that needs lots of detail before you make a decision? Take a look at this in depth interview explaining exactly what Five Star and the Five Star Fast Track is and how it works. Select Five Star Explained.
Practice Problems?
For over 15 years Five Star has been listening to doctors explain the problems they're having getting to their NEXT LEVEL. The leading problems reported by prospective clients are:
1. Not enough new patients: Not attracting or meeting or enlisting enough people who really need you is number one by a large margin. It is also a major focus of the Five Star program.
2. Poor retention: Not staying in a "patient valued relationship" long enough to give maximum service is number two. Reaching patients who simply don't understand all that chiropractic has to offer is another major focus of the Five Star program.
3. Too much stress: All that is required to have a great practice that isn't the chiropractic is the problem here. Organizing a smoothly run business to support your practice is essential. All the Five Star coaches own and manage multiple clinics. Their expertise and advice comes straight from great training and extensive experience.
For the same 15 years Five Star has offered effective solutions to those three same problems with predictable results. Here's how Five Star can help you with these practice problems...
1. Over 20 formatted and templated new patient programs that will take you from start to finish on your internal and external marketing for new patients. Your Five Star consultant will help you establish a full year marketing calendar and assist you in attracting the new patients you desire.
2. Patients who understand, benefit from and can afford chiropractic care can remain with you as happy patients for as long as they need your help. This is called a "patient valued relationship." You can learn how to find, serve and educate the type of people who will be happy with their choice for lifetime chiropractic care.
3. Stress can come from a multitude of areas. Initially stress is produced in a new practice from not enough patients, poor business planning and money worries. The other end of the spectrum can leave some doctors wondering, "Where are we going to put all these people?" Five Star has helped hundreds of doctors successfully through these problems and many more in between.
The Secret To Success
Over 20 years of coaching has taught me that the people who think they would do at least as well as the average Five Star client (about a $100,000 increase) and jump in with both feet, do very well and love Five Star for years.
Real success happens only with action and some risk. At Five Star we provide a supportive environment where our Stars gather together to burn brightly as a team.
If it's time for you to join us, please call me at (800) 224-4876. Here's to your success!
Sincerely,
Noel G. Lloyd, D.C.
Noel G. Lloyd, D.C.
"Even the best practices have problems. They're just better problems to have, such as "Where are we going to put all these patients?"
"If you aren't profitable, you don't stay in practice. If you aren't highly profitable you don't reproduce. The world needs more highly profitable chiropractic offices."
