We’ve been Five Star Management clients for one year and one of the biggest things we’ve done in our first year is hire an Associate.
After previously having a bad experience hiring an Associate, we were wary, however, Five Star’s Associate Program just made everything so easy.
It was just amazing. It covered everything from A to Z as far as procedures, how to make it a win/win relationship and how to have an associate be an addition to, rather than a drain on, our practice.
Five Star really walked us through every step of the process – the hiring, the training, the compensation, even the contract. They really helped us to dot all the “i’s” and cross all the “t’s” and we felt really comfortable with the whole process.
The Five Star training kept our Associate on track and it made our job very easy because he knew what was expected of him every step of the way.
Within just 4 to 6 weeks we’d broken even on our Associate and he’s gone from strength to strength… and next month he will even reach bonus.
Things are going so well we were even able to take a vacation. In the past it had always been a disaster when we went away with the office calling us and things going wrong. This time things went so smoothly while we were away in June, we decided to take another week vacation in July!
Now we are working on adding another new Associate.
Five Star has really been incredible.