In this interview with Dr. Misty Morris she explains how Five Star helped her develop associates in the Win-Win Associates way. She went from only taking a week of vacation a year to having multiple successful associates in her practice generating their own new patients and paying for themselves.
Have you ever had a staff member come to you and say they had gotten another job offer? In this video, Dr. Birnbach explains how to handle that situation so that it is the most beneficial for you AND your team.
Position descriptions and job stations can be a very effective way to have an office run smoothly and efficiently where everyone knows what they’re supposed to be doing and can be held accountable.